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Customer Relations DAVIS AMUSEMENT CASCADIA maintains at all of our engagements, a fully staffed office prominently located on the midway. We are "hands on" owners and operators and will be available from set up until tear down, to answer or address anything that might come up. The office is manned on constant basis according to the operating hours of the carnival. The office staff will answer any questions and handle all matters brought to their attention by the public in regard to the midway operation.  All questions or concerns by the office will be dealt with in prompt and courteous manner. If the main office staff is unable to deal with a particular situation, the matter will be referred to other appropriate carnival personnel. We firmly believe the customer is always right and deserves appropriate treatment as our guest. Our philosophy is that the carnival should afford its customers an efficient procedure to solve any concerns they may have, and that the system be sufficient so as to not further burden the fairboards and sponsoring committees with such matters. Our customers are our business. Without them, we have no business. We work to serve and please them so they will have good memories of their time with us. They will associate you with our organization at all times, while you are working and off the job as well. In order to meet public expectations, and uphold our public image, we ask you to observe the following:
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